The NAFPP represents the growing prepaid funeral plan sector. Following regulation by the Financial Conduct Authority in 2022, there are currently around twenty-eight organisations authorised to provide funeral plans to UK consumers. These range from the biggest national brand names to local funeral directing firms and a number of smaller specialist providers. We promote and support the industry and campaign for a stable and sustainable future for funeral plans. That the prepaid funeral plan environment, regulated by the Financial Conduct Authority should provide additional peace of mind for more families. Planholders can be secure in the knowledge that the arrangements are protected against failure by the Financial Services Compensation Scheme.
In allowing their customers to make arrangements in advance our members strive remove doubt from families and reduce the load at what is inevitably a stressful time.
The Association stands up for our members amongst the clamour for the public’s attention from the wider financial services sector, which is seeking to sell insurance and investment services to the burgeoning ‘elderly’ market. Our members’ simple proposition, a pre-payment at today’s prices for a future service provides a valuable hedge against future inflation with minimal risk.
Working to promote funeral plans through media coverage we champion the products, the sector and the good work done by our members. We also engage with regulators and the wider funeral sector on behalf of our members, disseminating information and trends, and encouraging members to share experiences and best practice. We do this to ensure the entire sector can provide the highest possible level of customer satisfaction.
We have a role to play in connecting customers to their provider. Whether you are looking for a new plan or over the years you have lost contact with an existing arrangement the tools in our findmyplan and findmyprovider pages help put you find the appropriate plan provider. These services are provided at at no cost to the customer.